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Important Notice: Procedure for organized cessation of NIMLAB activities
15 Apr 2026
Dear customers and partners!
On behalf of the management of "NIMLAB" EOOD (hereinafter "the Company", "NIMLAB"), we express our deep gratitude for your long-standing trust. Your financial security has always been and remains our top priority.
Due to the transition to the new pan-European standards of Regulation (EU) 2023/1114 on Markets in Crypto-Assets (MiCA), stricter requirements are being imposed on the industry. As part of our interaction with the Financial Supervision Commission (FSC) of the Republic of Bulgaria, we have decided to conduct a fundamental reorganization of our legal infrastructure.
KEY DATES
| Date | Event |
|---|---|
| April 07, 2026 | Beginning of the transition period |
| May 07, 2026 | Deadline for completing all exchange operations |
| May 07, 2026 | Switching the platform to limited access mode (read-only) |
| June 07, 2026 | Completion of the active customer support period |
SECTION 1. Organized Cessation Activities
Starting from the moment of publication of this notice and until May 07, 2026, NIMLAB carries out exclusively activities related to the organized cessation of work and the final settlement of relations with customers.
Within the framework of this procedure, the functionality of the nimlab.eu platform and our profiles on P2P platforms remain limitedly active. During this period, you can carry out all necessary operations aimed exclusively at the final settlement of your relationship with our company.
You must complete all necessary exchanges before the deadline (07.05.2026), after which the technical possibility of initiating operations will be completely terminated.
SECTION 2. User Action Plan
Since our company provides exclusively exchange services and does not provide guardianship (does not store customer balances or portfolios), we ask you to plan your actions in accordance with the following instructions, depending on the specific category of customers described below:
| Category | Instructions |
|---|---|
| Category A |
You plan to perform an exchange for the purpose of final settlement of obligations and/or you have an outstanding application. The user needs to initiate and fully complete all planned transactions in advance, without waiting for the deadline (07.05.2026). If your application is being processed:
|
| Category B | You have no active applications (all transactions are completed). No settlement action is required from you. However, we recommend logging into your personal account on the nimlab.eu website before the end of the transition period and downloading your transaction history (statements), which you may need for tax or accounting reporting. |
| Category C |
You perform exchanges through external P2P platforms. The Company's trading activity on external P2P platforms is subject to full termination within the transition period. Regarding all pending, initiated, or processing operations carried out through P2P platforms, the provisions established for Category A apply in full. Also:
|
SECTION 3. Guarantees for the Return of Funds after 07.05.2026
The only technological exception after 07.05.2026 will be the systemic cancellation of already started but not completed transactions. We guarantee that every customer retains the right to the return of their assets even after the full termination of active operations on the platform.
| Point | Description and Conditions |
|---|---|
| 1. Refund (restitution) |
If the exchange cannot be completed for reasons beyond the Company's control (failure to provide data, delay in verification, incorrect details) before the deadline (07.05.2026), the transaction is canceled and the assets are returned to the original sender, except in cases provided for by applicable law.
A mandatory condition for the refund is:
|
| 2. Fees | The refund is carried out with the deduction of exclusively objectively applicable bank or network transaction fees. |
| 3. Incidental receipts |
Any funds received at our details after 07.05.2026 (due to delays or technical errors) will be returned to the original sender within a reasonable time, taking into account operational and technical limitations.
In cases where a return is technically impossible (for example, due to the closure of the sender's account, payment system restrictions, or the specifics of the blockchain network), the customer is obliged to provide alternative valid details for the restitution. |
SECTION 4. Transition to Passive Mode and Support
From 23:59 on May 07, 2026, the nimlab.eu platform switches to a "Specific Passive Access Mode" (read-only).
| Point | Description and Conditions |
|---|---|
| 1. Your data | You will retain the ability to log into your personal account solely for the purpose of generating chronological reports, exchange history, and tax statements. The Company will continue to store data in a secure cryptographic environment for a period of 5 years in accordance with the requirements of the LMML and in accordance with the current Privacy Policy. |
| 2. Support Service | Limitation of operating activities does not mean cessation of support. We will continue to accept official correspondence, consider complaints, and assist with statements. The period for consideration of official appeals and claims is up to 14 days from the date of receipt. The communication channel will be actively supported until June 07, 2026, inclusive. |
We are taking this break to bring every detail of our work in line with the highest standards of European law. We will keep you informed about the process of obtaining a new license and will definitely send you an invitation as soon as the updated NIMLAB opens its doors again.
|
Sincerely, Management and team of "NIMLAB" EOOD |
Official contact: support@nimlab.eu Postal address: Varna city, 113 General Kolev Blvd., Nikulitsel building, floor 8, office 8.5. |